The AI system you wish you already shipped.
Custom, end-to-end AI built for the workflow no off-the-shelf product solves. Agents, models, evaluations and integrations woven into the tools you already use — owned by you.
Why tailored beats off-the-shelf for serious work.
Most AI products are SaaS — built for the average customer, not yours. They configure well for 80% of needs and badly for the last 20% that actually defines your business. Compliance, data residency, unusual workflows, deep integrations, sensitive evaluation — none of these are someone else's roadmap priority.
A tailored system is designed around your specific operation: your data, your stack, your guardrails, your metrics. The investment is higher; the ceiling is uncapped. And because we measure everything, you know precisely what you're buying — accuracy, latency, deflection, cost per task — before, during and after ship.
What a tailored engagement covers.
- Agent & workflow design. Multi-step agents, tool use, retrieval, planning and human-in-the-loop checkpoints designed for your operation.
- Model selection & fine-tuning. Claude, GPT, open-weight, or fine-tuned — chosen on the merits, not the brand.
- Evaluations & SLAs. An eval harness covering accuracy, latency, cost and safety, with written SLAs you can hold us to.
- Deep integrations. Your CRM, ERP, ticketing, data warehouse, telephony, document store — wired in properly.
- Security & compliance. SOC 2 patterns, data residency, audit logging, PII redaction and role-based access.
- Ownership. Code, prompts, evals, infra and documentation transfer to you. We host or hand over — your call.
Where tailored AI shines.
Regulated industries
Healthcare, finance and legal: compliant data handling, audit trails, eval harnesses and clear human-in-the-loop checkpoints.
Operations & back-office
Order intake, claims processing, document review, scheduling, dispute resolution — agentic workflows wired into your tooling.
Sales & revenue
Lead enrichment, multi-touch outbound, deal-room intelligence and pipeline scoring — designed around your sales motion.
Knowledge work
Research assistants, drafting agents, and document-grounded reasoning over your IP — with citations and traceability.
Internal tools
Custom copilots for your team: data exploration, runbook execution, incident triage — built around how your team actually works.
Platform & product AI
AI features inside your own product: classification, generation, summarisation, agents — shipped under your brand, with your SLA.
How BaigOps builds a tailored system.
1. Discovery & design (week 1–2)
We sit with the people who do the work today, understand the constraints, and write a spec you can interrogate before any code ships. The eval criteria are agreed in writing.
2. Prototype & eval harness (week 2–4)
We build a working prototype against a held-out test set. The eval harness is in place from day one — every change is measured.
3. Integration & productionisation (week 4–8)
We wire the system into your stack, harden it for production, add observability and PII redaction, and stand it up in your environment or ours.
4. Pilot (week 6–10)
We run a controlled pilot, monitor every interaction, and tune until the system clears the agreed SLAs.
5. Rollout & handover
Full rollout with rollback paths in place. Documentation, runbooks, evals and access transferred to your team.
6. Maintain (optional)
Models improve, your business changes, regressions surface. We can own the ongoing care, or hand the keys to your team.
Frequently asked questions.
What is a tailored AI system?
A tailored AI system is custom-built for the workflow, data and constraints of one business. Not a SaaS product configured generically, but a designed solution combining agents, models, integrations and evaluations.
When is custom better than off-the-shelf?
When your workflow has unusual constraints, when off-the-shelf doesn't integrate, when compliance matters, when the cost of being generic is competitive disadvantage, or when the system needs to evolve faster than vendor roadmaps.
What stack do you build on?
Claude, GPT-4o, OpenAI Realtime, ElevenLabs, LangGraph, custom agentic frameworks, Pinecone/Weaviate, Postgres+pgvector, Temporal — and whatever your stack requires.
Will I own the system?
Yes. Code, prompts, evals, infra and documentation transfer to you. We host and maintain it as a service, or hand it to your team — your call.
How do you measure success?
Every project ships with an evaluation harness and a written SLA on the metrics that matter — accuracy, latency, deflection rate, cost per task.
Tell us the AI system you wish you already shipped.
A 30-minute call with a principal engineer. We scope it and quote it in writing within a week.
Book a strategy call →