An AI automation studio — systems that work while you don't.

Your phone, answered. Your leads, chased. Your books, posted.

Senior engineers who build and run the AI that answers every lead, follows up until it books, and clears the repeat work off your team’s desk, in whatever business you run.

Book a strategy call → Technical Brief ↓
Founding offer

We are taking on ten founding clients. For each, we build the first prototype free — a working system, on your own data, before any invoice exists. If it isn't obviously useful, you walk away owing nothing.

Book a founding-client call →
Built on
  • OpenAI
  • Anthropic
  • ElevenLabs
  • Twilio
  • Vapi
  • Roboflow
  • HubSpot
  • Salesforce
Free prototype
built on your data, before any invoice
4–12 weeks
from first call to production
One team
senior engineers, no subcontractors
Playbooks by industry Real estate Hotels Restaurants Events Retail Accounting firms Amazon sellers
What we build
i.

Three offers,
one AI studio.

Start with the outcome you need. Each is a production system we design, build and maintain for you, woven into the tools you already use.

01

AI Sales Automation.

Turn leads into conversations, and conversations into appointments.

  • Voice agent answers and dials, 24/7
  • SMS & WhatsApp follow-up that never forgets
  • Lead qualification, scoring and booking
  • Every call logged and attributed in the CRM
Built on: Twilio, ElevenLabs, Vapi, AssemblyAI, your CRM.
Explore AI sales automation →
02

AI Customer Operations.

Support, intake and the back office, handled by AI and checked by your team.

  • Chat agents trained on your docs, taking action
  • Document processing: invoices, IDs, contracts
  • Ticket triage with human escalation
  • Call quality & script compliance scoring
Built on: Claude, GPT, LangGraph, Pinecone, AssemblyAI.
Explore AI customer operations →
03

Custom AI Engineering.

When the workflow doesn’t fit a product, we build the system.

  • Agentic workflows with tool use
  • Internal copilots in Slack over CRM, email, docs
  • Computer vision, anomaly detection, generative video
  • Evals, guardrails and monitoring from day one
Built on: your stack. We meet your data where it lives.
Explore custom AI engineering →
The workshops behind them Voice agents Twilio & CRM AI chatbots Computer vision Anomaly detection Generative video Tailored AI systems
Proof
ii.

One client, three systems,
in production.

A real-estate acquisition company runs its phones, its coaching and its deal desk on systems we built and maintain. The name is withheld; the builds are real.

Sales automation

Every seller call answered, logged and followed up. Nobody typing.

Inbound and outbound calling, missed-call recovery, AI call summaries and scripted text follow-up, all wired into the CRM for a six-agent acquisition team.

  • TEAM6 acquisition agents
  • CALLBACKSmeasured within 48 h
  • STACKTwilio, AssemblyAI, Podio
Read the case study →
Customer operations

Every sales call scored against the script, evidence timestamped.

A three-pass AI pipeline reads every recorded call, grades it against the team's sales script, flags blunders with timestamps and reports on a manager dashboard.

  • PASSES3 per call
  • CALL TYPES17 recognised
  • STACKAssemblyAI, Claude, React
Read the case study →
Custom AI engineering

An AI deal advisor that reads everything and answers in Slack.

One mention pulls context from Slack, the CRM, Gmail, signed contracts and Drive, answers in the right role, and drafts the document for a human to send.

  • SOURCES5 systems joined
  • ROLESlegal, financial, sales
  • SENDS0, a human always does
Read the case study →

All case studies →

How we work
iii.

A short,
unhurried
arc.

From first call to a production system, typically four to twelve weeks. We do not believe in eighteen-month transformation programmes.

i.

We scope.

A strategy call with a principal engineer. We map the system, surface the risks, agree the success metrics — and quote it in writing within a week.

Week 1
ii.

We design.

Architecture, data flow, model choices, evals, guardrails. A short, written design doc you can interrogate before any code is written.

Week 2
iii.

We build & ship.

Production-grade engineering from day one. Versioned releases, real metrics, weekly demos. You see the system grow in your own environment.

Weeks 3–12
iv.

We tend.

Monitoring, evals, retraining, second-generation builds. The system gets sharper every month, with a senior team standing behind it.

Onward
Integrations
iv.

Your CRM, your tools,
quietly wired together.

We integrate your CRM with the right AI model, then route the output to the email, messaging and collaboration tools your team already uses — no migrations, no rip-and-replace.

Your CRM
Salesforce
HubSpot HubSpot
Zoho CRM Zoho CRM
Podio Podio
AI Models
ChatGPT ChatGPT
Claude Claude
Gemini Gemini
DeepSeek DeepSeek
Email
Gmail Gmail
O Outlook
Y! Yahoo
Messaging
WhatsApp WhatsApp
Telegram Telegram
SMS
Collaboration
Slack Slack
T Teams
Discord Discord
Typical latency: <450ms Uptime target: 99.9% Deployment: cloud / hybrid / on‑prem
Agentic flows
v.

The machinery,
in motion.

Three of the patient workflows we build for the day-to-day work of a company — across sales, support and finance.

Sales — new lead arrives, qualified, replied to.

Support — ticket arrives, triaged, answered.

Finance — invoice received, extracted, posted to the ledger.

Manifesto
vi.

AI for business shouldn't feel like a spaceship.It should feel like a good cabinet — well-joined, quietly opening drawers exactly when you reach for them.

— BaigOps, on building automation that doesn't shout.
How we engage
vii.

Senior engineering,
priced clearly.

We engage in three shapes — a discovery, a build, or an ongoing partnership. Every project starts with a written scope, a fixed-fee commercial, and the same senior team from first call to production. No subcontractors, no surprise invoices, no junior hands on the keyboard.

If you already know the system you want, we quote it in a week. If you do not, we run a paid discovery to define it precisely — deliverable, dated, and yours to keep whether you build with us or not.

Founding clients

Prototype

Free. A working slice of your system, on your own data — before any commercial conversation begins.

i.

Discovery

Two-week sprint. Architecture, risks, success metrics — documented and deliverable.

ii.

Build

Fixed-scope engagement. Production AI system shipped in 4–12 weeks, with evals & handover.

iii.

Partnership

Monthly retainer. Ongoing evolution, monitoring, evals and second-generation builds.

Book a strategy call → A 30-minute call with a principal engineer.
Not ready for a call?
viii.

Describe the workflow.
We’ll write the plan.

Tell us the job you want off your team’s desk. A principal engineer replies with a short written plan and a fixed-fee quote within a week. No call required.

Read by an engineer, not a sales team. We reply within a week.

Questions
ix.

Asked before
the first call.

The things people want to know before they book. Anything else, ask on the call.

What does the free prototype include?

A working slice of one system, built on your own data before any invoice exists: a voice agent answering your real enquiries, a chatbot trained on your documents, a monitor watching one camera feed. We scope it on the strategy call, build it, and show it running in your environment. If it isn’t obviously useful, you walk away owing nothing. The offer is open to our first ten founding clients.

How long does a build take?

Typically four to twelve weeks from first call to a production system. We quote every build in writing within a week of the strategy call, with a dated plan, and we demo progress weekly so you see the system grow in your own environment.

Who actually does the work?

The same senior team from the first call to production. No subcontractors, no junior hands on the keyboard. Every engagement is led by a principal engineer who scopes it, designs it and stands behind it once it is live.

Do we have to change our CRM or the tools we already use?

No. We wire into what you run today, whether that is Salesforce, HubSpot, Zoho, Podio, Gmail and Outlook, WhatsApp, SMS, Slack or Teams, and route the AI’s output into those tools. No migrations, no rip-and-replace.

Where does our data live, and which AI models do you use?

We design around where your data is allowed to live: cloud, hybrid and on-premise deployments are all available. Models are chosen per workload, whether OpenAI, Claude, Gemini or DeepSeek, and every system ships with evals, guardrails and monitoring so you can see what it did and why.

How is an engagement priced?

In one of three shapes: a two-week paid discovery, a fixed-scope build, or an ongoing monthly partnership. Every project starts with a written scope and a fixed-fee commercial, so there are no surprise invoices. If you already know what you want, we quote it in a week. If you don’t, discovery defines it precisely and the deliverable is yours to keep either way.

What happens after launch?

Under a partnership we keep tending the system: monitoring, evals, retraining and second-generation builds, so it gets sharper every month. If you would rather run it yourself, a build ends with a documented handover to your team.

What happens on the strategy call?

Thirty minutes with a principal engineer. We learn what eats your team’s time, identify the quick wins, outline the system in writing, and follow up with a quote within a week. No assessment fee, no homework.

x. Until we meet

Tell us the AI system
you wish you already shipped.

We will design it, build it, ship it — and stand behind it in production. A 30-minute call with a principal engineer is the only place to begin.

Book a strategy call →
— The BaigOps team