Every lead called back in seconds, qualified, and followed up until it books.
BaigOps builds the AI layer around your phones and your CRM: a voice agent that answers and dials, text follow-up that never forgets, lead qualification, appointment booking, and every conversation written to the record without anyone typing. For any business that lives on inbound leads.
The revenue leaks in the gaps.
Most businesses that buy leads do not have a lead problem. They have a gap between the moment a lead appears and the moment a human does something about it. A call rings out after hours. A missed call never gets a text back. A form lead waits until the morning meeting. The follow-up depends on whoever remembers, and the CRM shows a contact whose last note is three weeks old. Whoever answers first wins most of those enquiries, and right now that is often someone else.
AI sales automation closes the gap with code instead of headcount. The phone is answered on the second ring at 3 a.m. The missed call gets a text within a minute and a callback within the hour. The lead is qualified against your questions, booked on the calendar, and the whole conversation lands on the CRM record with a summary and a score. Your team walks in to a queue of warm appointments, not a voicemail box.
What is included.
- Inbound voice agent. Answers every call in your brand voice, qualifies the caller on the questions you would ask, books the appointment or warm-transfers to a person with the context already summarised. Voice agents workshop →
- Outbound calling and callbacks. New leads called back within seconds, missed calls returned automatically, reminder and re-engagement calls on a schedule, with voicemail detection so the agent leaves a message or moves on.
- Text follow-up that never forgets. Missed-call text-back, SMS and WhatsApp sequences that read like your best rep, written on a vetted script and handed to a human the moment the conversation needs one. Twilio & CRM workshop →
- Lead qualification and scoring. Motivation, timeline, budget, situation, extracted from the conversation and written to the record so the team knows who to call first.
- Appointment booking. Reads the live calendar, offers slots, books, confirms and reminds.
- CRM logging and attribution. Every call, text and voicemail on the right contact, with transcript, summary, score, and the ad campaign or keyword that made the phone ring.
- Missed-call recovery, measured. Every missed inbound matched to its callback, with the return time tracked per agent, so nothing falls through quietly.
Built on.
- Twilio
- ElevenLabs
- Vapi
- OpenAI Realtime
- AssemblyAI
- CallRail
- HubSpot
- Salesforce
- Zoho
- Podio
- Go High Level
Everything is built inside your telephony account and your CRM. You own the numbers, the message history and the code, and usage bills at wholesale rates rather than through a markup layer.
Every seller call answered, logged and followed up. Nobody typing.
Inbound and outbound calling, missed-call recovery, AI call summaries and scripted text follow-up, all wired into the CRM for a six-agent acquisition team.
Read the case study →- Systems
- Calling, CRM, follow-up
- Team
- 6 acquisition agents
- Built with
- Twilio, CallRail, AssemblyAI, Podio
Where it pays back first.
Real-estate acquisition and brokerages
Seller and buyer calls answered around the clock, qualified on motivation and timeline, booked for a walkthrough or showing, with every conversation on the record before the agent hangs up.
Home services
After-hours calls answered and booked, estimates scheduled, technicians dispatched by text, review requests after every completed job.
Hotels and restaurants
Reservation lines that never ring out, WhatsApp guest messaging in the guest's language, pre-arrival upsells and post-stay follow-up.
Staffing and recruiting
Applicants called back in minutes, screened on availability and right-to-work, interviews booked in one conversation, shift-fill requests captured at 6 a.m.
Clinics and practices
Appointment reminders that cut no-shows, waitlist backfill by text, intake collected before the visit, recall campaigns for overdue patients.
Any business buying leads
If a single answered call is worth more than a hundred dollars to you, the maths works. We will show you on the strategy call.
How a build runs.
- Map the leak (week 1). We trace how a call, a text and a lead move through your business today, where they stall and where they vanish. The output is a written spec you can challenge before anything ships, plus a fixed-fee quote.
- Wire the rails (weeks 1–2). Numbers provisioned or ported, compliance registration filed, telephony wired to your CRM and calendar. Nothing breaks while we build alongside your existing setup.
- Build the agent and the flows (weeks 2–6). Voice, script, follow-up sequences and qualification logic, reviewed against real calls every week. You see the system grow in your own environment.
- Calibrate and tend (onward). We score the first live conversations, tune, and keep the system sharp as your business changes. Founding clients get the first prototype free, on their own data, before any invoice exists.
Frequently asked questions.
Will callers know they are talking to an AI?
The agent introduces itself honestly when asked and can be configured to disclose up front where regulations require it. Most callers care that their question was answered and their appointment booked in under a minute.
Does it replace my sales team?
No. It answers, qualifies and books so your team spends its hours on conversations that close. Hand-off rules are explicit: VIPs, complex objections, or any phrase you choose go to a person with the context already summarised.
Which CRMs do you work with?
HubSpot, Salesforce, Zoho, Podio, Go High Level and most others with an API, plus the homegrown database your operation actually lives in. We are deliberately CRM-agnostic.
What does it cost?
A written, fixed-fee quote within a week of the strategy call, covering build, integrations and ongoing care. Usage runs at your telephony provider's wholesale rates. For founding clients the first working prototype is free.
Ready to never lose a lead again?
A 30-minute strategy call with a principal engineer. We map the leak, scope the system and quote it in writing within a week.
Book a strategy call →