Services / 03 Custom AI Engineering

When the workflow doesn't fit a product, we build the system.

Agentic workflows that use your tools. Copilots that live in Slack and read your CRM, your email and your documents. Cameras turned into structured signal. Content engines on a cadence. Designed, built, evaluated and run by senior engineers, in your environment, on your data.

Your stackWe meet your data where it lives
EvalsGuardrails and monitoring from day one
Cloud / hybrid / on-premDeployed where your data is allowed

The problems worth solving are shaped like you.

Off-the-shelf AI products are good at generic jobs. The expensive workflows in a real business are rarely generic: the deal desk that spans a Slack channel, a CRM record, an email thread, a signed contract and a shared folder; the production line where the defect is specific to your product; the marketing calendar that needs your brand, not a template. Those are systems, and they have to be engineered.

We build them the way production software gets built: a written design you can interrogate, an evaluation set before the first prompt, guardrails on what the system may and may not do, versioned releases, and monitoring once it is live. The same senior team from the first call to production, and no junior hands on the keyboard.

What we build.

Built on.

Model choice is per workload and reversible. Deployment is cloud, hybrid or on-premise. The code, the prompts and the evaluation sets are documented and handed over.

Proof
Case study / Custom AI engineering

An AI deal advisor that reads everything about a deal and answers in Slack.

One mention in a deal channel pulls context from Slack, the CRM, Gmail, e-signed contracts and Drive, answers in the right role, and drafts the document for a human to send.

Read the case study →
Systems
Agentic copilot
Sources joined
5
Built with
Claude, Slack, Podio, Gmail, Drive

Where it pays back first.

Deal desks and transaction teams

One question in the deal channel, answered with the full context across CRM, email, contracts and files, in the legal, financial or sales role the question needs.

Manufacturing and warehousing

Defects caught in-line before shipping, safety violations flagged with the frame attached, counts and compliance from the cameras you already own.

Multi-location operators

Cross-branch reporting, exception flagging and a copilot that knows every location's numbers.

Marketing teams

Branded video and copy variants on a cadence, A/B-ready, from a brief instead of a shoot day.

Professional services

Internal copilots over case files, engagement letters and correspondence, with citations and draft-only writes.

Founders with a specific idea

The AI system you wish you already shipped, designed, evaluated and built to production grade.

How a build runs.

  1. Scope (week 1). A strategy call with a principal engineer. We map the system, surface the risks, agree the success metrics and quote it in writing within a week.
  2. Design (week 2). Architecture, data flow, model choices, evaluation plan and guardrails in a short written design doc you can interrogate before any code is written.
  3. Build and ship (weeks 3–12). Versioned releases, real metrics, weekly demos in your own environment. Founding clients get the first prototype free, on their own data.
  4. Tend (onward). Monitoring, evals, retraining and second-generation builds under a partnership, or a documented handover to your team.

Frequently asked questions.

Do we own the system?

Yes. It is built in your accounts and your environment; the code, prompts, evaluation sets and documentation are handed over. If we part ways, everything keeps running.

Which models do you use?

Whichever fits the workload: Claude, GPT, Gemini, DeepSeek, or open models where data residency demands it. Model choice is a configuration, not a rebuild.

How do you keep an agent from doing something it shouldn't?

Explicit tool permissions, iteration limits, draft-only writes for anything outward-facing, human approval steps, and evals that run before every release.

What does it cost?

Three shapes: a two-week paid discovery, a fixed-scope build, or a monthly partnership. Written scope and a fixed-fee quote before work begins.

Tell us the system you wish you already shipped.

A 30-minute strategy call with a principal engineer is the only place to begin.

Book a strategy call →

Not ready for a call? Describe the workflow instead →