The phone rings hardest exactly when nobody can answer it. BaigOps builds the systems that take reservations and orders around the clock, confirm bookings so tables don't sit empty, answer the same fifty questions instantly and keep catering inquiries from dying in an inbox.
Calls peak during service, when every hand is on the floor. Each unanswered ring is a reservation, a takeout order or a party of eight going to whoever picks up.
A booked table that doesn't arrive is pure loss. Confirmation texts, deposit nudges and same-day reminders cut no-shows sharply — but no one has time to send them by hand.
Hours, parking, allergens, private dining, gift cards, dietary swaps. They arrive by phone, Instagram DM and Google — and each one pulls staff away from guests in the room.
Diners read responses, not just ratings. Late, generic or missing replies on Google and Yelp quietly cost covers every week — and owners rarely have an hour to write them.
Event inquiries are the highest-ticket orders a kitchen gets, and the first responder usually wins. A quote that takes three days loses to one that takes thirty minutes.
Answer every call during rush: reservations, takeout orders, hold-free answers, overflow to staff only when it matters.
Learn more →Website, Instagram and WhatsApp bots that handle allergens, hours, availability and gift cards in any language.
Learn more →Automated confirmations, reminders and waitlist backfill — plus win-back nudges for regulars who've gone quiet.
Learn more →Personalised, brand-voiced replies to every Google and Yelp review within minutes — praise and complaints alike.
Learn more →AI-generated dish reels and seasonal promos for social and paid — produced in hours, not shoot days.
Learn more →Line length, table turns and peak-hour flow from the cameras you already own — staffing decisions from data, not guesswork.
Learn more →How missed-call recovery works: instant text-back, automatic follow-up sequences and a CRM that never forgets — the exact system we wire into busy operations.
Read the playbook →A 30-minute strategy call with a principal engineer. We audit your operation and quote a build in writing within a week.
Book a strategy call →